Privacy Policy

At ShieldERP, accessible from our official platform, protecting your privacy is one of our highest priorities. This Privacy Policy describes what information we collect, how we use it, and your rights regarding your personal data.

For questions or clarifications, email us at:support@shielderp.com

Consent

By using our website or installing the ShieldERP software, you agree to our Privacy Policy and consent to the terms described below.

Information We Collect

We may collect the following personal information:

• Name, Company/Business Name
• Email Address, Phone Number
• Business / Billing Address
• GST / government business identifiers
• Sales, purchase & transactional data stored inside the platform
• Uploaded files or attachments related to billing or documents
• Subscription-related payment details (excluding card numbers)

Information Collected Automatically

We may collect technical and usage data such as:

• IP address, browser type, operating system & device model
• Pages visited, duration spent, clicks & interaction analytics
• Region-level location for security and optimization

How We Use Your Information

• Provide and maintain ShieldERP services
• Improve performance & enhance user experience
• Develop new features and improvements
• Provide customer support and notifications
• Prevent fraud, unauthorized access & enhance security
• Process subscription and service billing
• Marketing & communication updates (only with consent)

We never sell or trade personal data.

Data Protection Rights

Every user has the right to:

• Access a copy of their stored data
• Request corrections to inaccurate details
• Request deletion under lawful conditions
• Restrict or object to data processing
• Request data portability

To submit a request, contact:support@shielderp.com

Children’s Privacy

ShieldERP does not knowingly collect information from individuals under age 13. If such data is detected, we will remove it immediately.

Changes to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted here with a revised date. Continued use of the platform means you accept the updated policy.

Contact Information

Email: support@shielderp.com
Website:https://shielderp.com